ASSOCIATION
Updated biosecurity guidelines now available Companion worksheet to assist clients with risk reduction
The AAEP has published on its website updated biosecu- rity guidelines to help minimize the occurrence and mitigate the spread of potential disease outbreaks, which can inflict significant economic hardship due to loss of horses, loss of use and shutdown of industry activity.
The guidelines document is published as a PDF file and incorporates comprehensive information and step-by-step protocols and recommendations in three distinct areas: identification of key personnel, important contacts and reference materials; routine biosecurity protocol; and outbreak response.
“Our goal was to provide AAEP members with a com- prehensive document that serves as a one-stop resource for equine biosecurity topics,” said Dr. Stephanie Brault, chair of the Biosecurity Subcommittee of the AAEP’s Infectious Disease Committee.
In addition to the updated guidelines, a companion worksheet in the late stages of development will serve as a practical resource to help practitioners work with clients to reduce risk by planning for an outbreak. The worksheet—a fillable PDF—is expected to be available in March.
AAEP News February 2018 V
Visit
aaep.org/guidelines/infectious-disease-control and select “AAEP Biosecurity Guidelines” to view the updated guidelines or to save them to your phone or tablet for future reference. Additional biosecurity information specific to common situations and locations such as breeding operations, events and travel are available from the Equine Disease Communication Center through the “Biosecurity” link at
equinediseasecc.org.
Touch Point: ‘Difficult Conversations’ video series helps you discuss tough topics with clients
The AAEP Touch Program’s Difficult Conversations video series delivers advice from veteran practitioners about topics that often can create challenging communication situations in daily practice.
The titles in the series are “Ending a Client Relationship”; “Euthanasia”; “Discussing Service Fees”; “Referring a Client”; and “Introducing a New Veterinarian to Clients.”
According to market research with horse owners and trainers, the No. 1 reason why a client fires a veterinarian is because the client did not like the veterinarian’s commu- nication style or demeanor. In addition, when asked to rank the attributes most valued in a veterinarian, owners and trainers placed high importance on a veterinarian showing compassion towards the horse and listening to the client’s opinion.
The Difficult Conversations series will help you navigate the sensitive topics that so strongly affect your relation- ships with your clients.
To access the videos and all other Touch resources, visit
touch.aaep.org. You will log in using the same username and password as you use for the AAEP’s main website,
aaep.org. Look for the “Difficult Conversations” icon at the bottom of the website’s home page.
Dr. Nat White
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